Terms of service

Terms of Service

Effective Date: July 29, 2026

Welcome to Tails Never Lie, By accessing our website, purchasing our products, or using our services, you agree to these Terms of Service. If you do not agree, please do not use our website.

1. Acceptance of Terms

By using our website or placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products & Pricing

We strive to ensure all product descriptions, pricing, and images are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Prices are subject to change without notice.

3. Orders

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or pricing errors.

If your payment has already been processed for a canceled order, we will issue a refund for the amount paid.

4. Payments

All payments must be authorized before an order is processed.

Customers agree not to use stolen payment methods or engage in fraudulent transactions.

5. Shipping

Shipping estimates are provided for convenience only and are not guaranteed.

Once your package has been transferred to the shipping carrier, delivery times are outside of our control. We are not responsible for shipping delays caused by carriers, customs, weather, strikes, or other events beyond our reasonable control.

Customers are responsible for providing a correct shipping address. We are not responsible for orders delivered to an address entered incorrectly by the customer.

6. Returns & Refunds

Please refer to our Return & Refund Policy.

Unless required by applicable law, all sales are final.

7. Intellectual Property

All content on this website—including logos, graphics, product designs, images, videos, text, branding, and trademarks—is the property of Tails Never Lie and may not be copied, reproduced, distributed, or used without our prior written permission.

8. Prohibited Use

You agree not to:

Violate any laws or regulations.
Attempt to hack, disrupt, or damage our website.
Use our content without permission.
Submit false information or impersonate another person.
Use our products for unlawful purposes.

9. Limitation of Liability

To the fullest extent permitted by law, Tails Never Lie shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

10. Warranty Disclaimer

Except where required by law, all products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.

11. Chargebacks & Payment Disputes

If you experience an issue with your order, please contact us before initiating a chargeback.

We reserve the right to contest chargebacks with supporting documentation, including order confirmations, shipment tracking information, delivery confirmation, and communications related to the order.